Work at Home and Call Center Customer Service Positions - Days (Denver Metro area)

Written on 5:12 PM by Angela Livingston

We are currently recruiting for virtual customer service agents and in-house call center representatives. This is a part-time, temporary assignment expected to last until the end of the year with no guarantee for further employment.
Customer service agents will be accepting in-bound phone calls from catering customers, placing catering orders and dealing with customer issues. The pay is $10 - $11 per hour and will require 10-40 hours of work per week depending on call volume. As it gets closer to the holiday season, there will be a higher call volume and, therefore, more hours available to employees. Please note that a mandatory two week in-house training session will be held in the Lakewood/Golden area off of I-70 and Denver West Boulevard. (On-line training is not available.)

Please read the following requirements of the position. Consider whether or not this is a job you would be able to commit to for the duration and whether or not it fits into your schedule.

• Must be self-directed and self motivated.
• Must be able to type at least 35 wpm and have accurate data entry skills.
• Must have at least 1 year of customer service experience, preferably in a call center environment.
• Intermediate computer and phone skills. Ability to toggle between and work within numerous programs at one time.
• Ability to communicate clearly, with a pleasant phone voice and proper use of grammar in a professional manner.
• Ability to operate and understand all department computer systems, phone system and applicable software
• Ability to work varying shifts between 6:30 a.m. and 5:00 p.m. Mon. – Fri. and at least one day each weekend.
• Willingness to work overtime, weekends, evenings and holidays.
• Must be available to work your assigned shifts the whole week of Thanksgiving including Thanksgiving day.
• HS Diploma or GED or equivalent experience

The equipment requirements for the Virtual Customer Service Agents include:

• A home office environment free from noise and distractions.
• A PC (not a MAC) with Windows 2000 XP or greater.
• A Reliable high speed internet connection.
• A noise reducing/eliminating headset. (If you do not already have one, they will be available for purchase at training.)

Be sure to submit a resume with your response!

http://denver.craigslist.org/csr/1305770377.html

Location: Denver Metro area
Compensation: $10.00-$11.00 per hour
Telecommuting is ok.
This is a part-time job.
This is a contract job.
Principals only. Recruiters, please don't contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.